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T E C H N I C A L   A R T I C L E

Natural Capitalism: When Green Means Clean and Profits

Randy Brown
Plug Power Inc.
Latham, New York

Click to enlarge
One of 10 GenSys systems that power a lab, residential units and a telecommunictions building at the Watervliet Arsenal in New York state. The system can be recycled, reused or remanufactured.

If you took apart one of Plug Power’s 2,200-pound GenSys™ fuel cell systems and laid all of its pieces on the ground, you would be looking at approximately 2,500 square feet of steel, rubber and plastic. That number multiplied by the hundreds of systems Plug Power has put in the field produces more than 15 football fields of material. Multiply that times the number of companies who make other steel, plastic and rubber products and you’ll have several seriously full landfills when consumers are finished using those products.

Now, take that image of 15 football fields of material and reduce it by 85%.That’s what Plug Power engineers have started doing for the company and its customers. The 5-kilowatt GenSys system is more than 85% recyclable or reusable by weight. In the sales contract, Plug Power reserves the right to buy the system back at the end of its life. By buying back products from customers, the company is able to take control of where the system components end up – and is able to ensure that less than 15% reach a landfill.

This isn’t just the work of a few environmentally-savvy engineers. Zero-to-landfill is part of the company’s overarching strategy to stay on the shortest path to profitability. Plug Power is committed to reaping the benefits of achieving the triple bottom line – people, planet and profit – for its employees, customers and shareholders.

So far, this commitment has proved advantageous. In just the past year, Plug Power saved more than 280 trees, nearly 400,000 gallons of water and more than $6,000 in landfill and energy costs through its cardboard recycling program alone. In addition, Plug Power saved more than $150,000 by recycling precious metals and engaging in basic remanufacturing. This is significant considering the initial volume of products the company has been rolling out in its start-up phases.

Plug Power also has collaborated with the National Center for Remanufacturing and Resource Recovery at the Rochester Institute of Technology and, with funding provided by the Environmental Protection Agency (EPA) and the New York State Office of Science, Technology and Academic Research (NYSTAR), jointly developed a process for cleaning and reusing stack plates. This year Plug Power expects to save additional money from those remanufacturing efforts.

Early in 2003, Plug Power completed the design for GenCore®, the company’s backup fuel cell product. Because of the successful money-saving remanufacturing efforts experienced with GenSys, the company started early in the product design and delivery process for GenCore to set goals for remanufacturing and recycling. Those features were studied as carefully as the system’s reliability, efficiency and cost.

Forecasting what would happen to a component when the product was taken out of initial service was a key element in the planning process because it was recognized as a necessary step toward achieving the company’s goals. Collaborating with suppliers on the design enabled Plug Power to leverage a broader knowledge base, and so selecting the appropriate suppliers became crucial as well.

The Supplier Issue

To achieve lean manufacturing, or the ability to do more with less, a company must work with environmentally-knowledgeable suppliers, or boost their suppliers to higher standards. A case example of this occurred when a Plug Power supplier delivered sheet metal wrapped in foam and then protected by bubble wrap on a wooden pallet. Dismantling and discarding the wrap required hours of labor and dozens of trips to the dumpster, which was quickly filled to capacity. Plug Power considered boxing and sending back the material to the supplier. Instead of using more time and labor to do this, the company chose to work with the supplier to create a reusable crate and wrap.

Plug Power has adopted a practice of teaming up with all its suppliers to customize processes, products and packaging that use less material and produce less waste. This sustainability effort is directly linked to the key principles of lean manufacturing and waste reduction. Saving time and money are the driving forces behind the efforts.

Assessing Oneself Honestly

This year Plug Power worked with the Rocky Mountain Institute (RMI) to assess its progress on the path to sustainability. RMI performed an environmental audit based on the principles of natural capitalism, which are outlined in the book Natural Capitalism: Creating the Next Industrial Revolution, by Paul Hawken, Amory Lovins and L. Hunter Lovins. Under this ideology, corporations assign a high value to natural capital – familiar resources like air, water, minerals, trees and soil – because they recognize the interdependencies that exist between human-made and natural resources. The Institute asserts that using natural capital more productively by making changes in design, technology and manufacturing processes will inevitably lead to increased profits and a sustainable competitive advantage. A key principle in this approach is the elimination of the very concept of waste. The new paradigm created is “waste equals food” in a closed system where materials are constantly reused.

Plug Power is working closely with other companies committed to building sustainable organizations, including Coca-Cola, Shell, Ford, Nike, and Harley Davidson, to create a learning community in which these companies can discover, examine and share accelerated ways to achieve the triple bottom line. They meet regularly as part of the Society for Organizational Learning Sustainability Consortium, founded in 1995. The next meeting is taking take place this month to discuss “Business Innovation for Sustainability in the areas of Leadership, Learning and Collaboration for People, Planet and Profit.”

Challenges Remain

Plug Power recognizes that the road to establishing a “zero footprint” by realizing products and processes that do not have a net negative impact on the world economically, ecologically or socially, is a long one. Working with other companies in the Society for Organizational Learning and building a corporate culture that has built-in sustainability help keep the company on its path and ready to face the challenges ahead. With strong leadership and technical expertise, Plug Power is continuing to build the tools and skills needed to achieve zero-to-landfill on the drive toward profitability. Plug Power is building products that are clean, reliable sources of energy and a company dedicated to achieving the triple bottom line. It can serve as a model for companies of all sizes seeking to help return to the planet some of what the planet has provided to us.

[Author Randy Brown is production manager of Plug Power, Inc. For more information, call (518) 782-7700.]

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